Unique Inventive Strategies for Home Care does not discriminate and does not permit discrimination, including bullying, abuse, or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression, or HIV status, or based on association with any other person on account of such characteristics.

Complaint & Reporting

Availability

All individuals may file formal discrimination complaints:
    • with the agency,
    • with state regulatory entities, or     • with any legal advocacy organization.
    • Statewide APS Hotline (all other areas): 1-888-729-0571 ADSD     
•  Las Vegas / Clark County APS: (702) 486-6930 ADSD

Complaint Intake Line (DPBH – Health Facilities): (702) 668-3250 — leave a message if no one is available; DPBH will return calls within 48-72 hours. Public and Behavioral Health

• Fax (for complaint forms): (702) 486-6520 — used with a printed complaint form if preferred. Public and Behavioral Health
• Toll-Free State Survey Agency Contact: 1-800-225-3414 — for complaints related to healthcare facilities under state survey jurisdiction. Centers for Medicare & Medicaid Services

A client does not have to contact the Agency 1st